Known Issues – Munzee Support

Unable to Replace Munzees:

iOS Version: 4.1.23 #484

Android Version: 4.1.23 #484

Resolved (1/17/20):

iOS Version: 4.1.23 #484

Android Version: 4.1.23 #484

Resolved (1/4/20):

iOS Version: 4.0.87 #313
Android Version: 4.0.80 #313

Investigating:

Note on Data Usage - You may notice an increase in data usage with the latest update using Apple Maps. While all of our other previous data usage improvements are still in place, like caching pins and badges, the map data is no longer being cached at this time. We needed to implement a custom caching system for our previous Map implementation, which was easier to do because the code was entirely open source and available for us to access. With the switch to Apple Maps, we would need to implement another custom map caching system for MapKit (Apple's Map Implementation API), but because their code is not open source, this is a very time-consuming and technically challenging effort. It will take much longer for us to provide a solution. However, we still have this as an engineering task item on our development list to revisit in a future update.

Workaround:

Tips for Conserving Data - Each time you reinstall the app, it will use a chunk of your data. If you're planning to do a fresh install, we would recommend waiting until you are able to connect to WiFi. Once downloaded, we also recommend launching the app and panning the map around to high density Munzee areas, in order to start caching the pins that you find. It may also help to go to the Achievements area and scroll through the badges you've earned and special pins you've captured to load them all up. This should help reduce the amount of data used from the initial download, and continue to use less data the next time you go out and play!
Map Errors- If you notice errors or missing landmarks, streets/roads on the new Apple Maps system, they do have a reporting system. Players can submit reports to Apple Maps by visiting: https://support.apple.com/en-us/HT203080. Please note that their system only accepts reports from iOS devices. We apologize for this inconvenience, but it is not within our control.

iOS Version: 3.4.5

Resolved:

If you're still using Version 3 of the Munzee app you will see issues when upgrading your Apple device to version iOS 12.2. The newest version of iOS will limit your ability to capture munzees on the map. There are no plans to continue development on Version 3 of the app.

Resolution:

With the release of Version 4 of the Munzee app this issue will remain for anyone still using Version 3. We suggest updating to Version 4 to avoid these issues as that app is in active development.